FAQS

Registration Error - Invalid Subscription

Software License is not on the server
 
Several possible causes
  • dealer did not purchase software
  • information was missed by the reporting

Things to remember as you investigate this issue-

  • The purchase of the software must be by the dealer number of registration
  • If someone felt it appropriate to give them an update (ex 1.1 to 1.2), ie just sent a disk, it will not work
  • If someone sent them a disk and billed it under another account, ie an internal dealer number, that will not work